Which field service software does Google AI Mode name?
In the field service panel captured on 22 September 2026, Google AI Mode named Housecall Pro in 23 of 30 valid answers and ServiceTitan in 24. Workiz appeared in 16 and FieldPulse in 13. These are observed names in a fixed question set, rather than a recommendation to buy a particular system.
What we measured
Measured. The field service collection in the September Index contained ten fixed buyer questions, each observed three times on AI Mode. All 30 planned observations in this slice were valid. Housecall Pro's 23 of 30 is 76.7 percent, with a Wilson 95 percent interval of 59.1 to 88.2 percent. The capture date is 22 September 2026; publication followed on 23 September.
| Checked vendor | Named in valid answers |
|---|---|
| BigChange | 0 of 30 |
| BuildOps | 4 of 30 |
| Commusoft | 0 of 30 |
| FieldEdge | 6 of 30 |
| FieldPulse | 13 of 30 |
| Housecall Pro | 23 of 30 |
| Jobber | 6 of 30 |
| Joblogic | 0 of 30 |
| Kickserv | 0 of 30 |
| RazorSync | 0 of 30 |
| Sera Systems | 0 of 30 |
| Service Fusion | 6 of 30 |
| ServiceM8 | 0 of 30 |
| ServiceMax | 0 of 30 |
| ServicePower | 0 of 30 |
| ServiceTitan | 24 of 30 |
| ServiceTrade | 5 of 30 |
| simpro | 5 of 30 |
| Successware | 0 of 30 |
| Workiz | 16 of 30 |
| WorkWave | 0 of 30 |
| Zuper | 0 of 30 |
The rows retain every checked vendor and use an alphabetical order. Naming is the event measured here. These engine cells do not supply an AI Mode-specific own-domain citation measure, so the table cannot be read as a list of the sources Google cited.
What this means for you
Reasoned. Match the buyer task before interpreting a supplier's visibility. A small HVAC company's question gives the observation a different context from a general field service total. Open the public question panel and locate that context before carrying a name into your evaluation.
Then separate discovery from the work you need the software to perform. Scheduling, dispatch and a specific integration can require their own product documentation. A name in an AI answer does not verify those functions or their current commercial terms.
- If you choose field service software: keep the relevant question beside your shortlist and confirm each required capability from its own source.
- If you maintain a vendor page: resolve an unclear product statement with the responsible product owner before publishing a correction.
- If you report AI Mode visibility: preserve this 30-answer engine base and distinguish naming from citation.
For a vendor with zero observations, inspect the questions before explaining the gap. The panel did not test every possible trade, region or buyer task, and it does not identify the cause of an omitted name.
Also asked as
Which field service software does Google AI Mode name?
Related
- Field service management software question panel
- Housecall Pro's public record
- Why engines differ
- Inspect a published measurement method
Next step
Keep the field service task beside the observed result from the Free 10-question check (one engine). No email is needed; runs are limited per network and per day, and by the site's daily allowance. Save its engine and date with the answer you inspect.
When one supported field service explanation needs a page change, Fix one answer, $490. Agree the factual change and the served-page check separately from any later engine observation.
Every figure comes from the published method, v1.1.
Claiming or correcting a vendor record is free and never depends on a purchase.
Prepared by the Broadcastwell team.
Page owner: Vikram Patel, AI Architect. Corrections: hello@broadcastwell.com