What does AI answer work cover for field service software?
Broadcastwell measures and fixes whether AI search engines name B2B software companies.
Run the free checkWhat our offers do for field service software follows from the published field service record: 22 checked vendors and 150 valid answers captured on 22 September 2026, with Housecall Pro named in 108 and ServiceTitan in 102. We put your field service questions to each engine, fix the page or source behind a wrong answer, and ask the same questions again.
Updated 9 November 2026.
The engines are ChatGPT, Claude, Perplexity, Google AI Overviews and Google AI Mode, reported one by one. No offer measures one engine alone, and nothing we do makes an engine name a field service vendor.
The field service record
| Field service record, September 2026 | Value |
|---|---|
| Checked field service vendors | 22 |
| Valid field service answers | 150 of 150 planned |
| Excluded field service attempts | none |
| Housecall Pro named | 108 of 150, 72.0% (64.3% to 78.6%); own domain cited in 43 |
| ServiceTitan named | 102 of 150, 68.0% (60.2% to 74.9%); own domain cited in 35 |
| Workiz named | 58 of 150, 38.7% (31.2% to 46.7%); own domain cited in 20 |
| Top three share of all field service vendor names | 268 of 578, 46.4% (42.3% to 50.4%) |
| Field service vendors never named | 7 of 22 |
| Field service answers with no cited entry | 9 of 150, 6.0% (3.2% to 11.0%) |
The 1,264 entries cited in field service answers split as 43.9% vendor sites (41.2% to 46.7%), 9.0% directories and listicles and 6.7% review platforms. 29.6% sat in "other", a class for hosts without one clear role.
Two companion pages go deeper: why field service software can be missing and the field service source hosts. The Index also publishes a per-vendor Housecall Pro record.
Field service answers by engine
| Engine | Valid field service answers | Field service vendor names | Housecall Pro named | Named most in field service answers |
|---|---|---|---|---|
| ChatGPT | 30 | 107 | 21 of 30 | Housecall Pro, ServiceTitan, Jobber |
| Claude | 30 | 155 | 21 of 30 | ServiceTitan, Housecall Pro, FieldPulse |
| Perplexity | 30 | 124 | 21 of 30 | Housecall Pro, ServiceTitan, FieldPulse |
| Google AI Overviews | 30 | 84 | 22 of 30 | Housecall Pro, ServiceTitan, Workiz |
| Google AI Mode | 30 | 108 | 23 of 30 | ServiceTitan, Housecall Pro, Workiz |
Google AI Overviews named the fewest checked field service vendors (84) and Claude the most (155). Claude and Google AI Mode put ServiceTitan first instead of Housecall Pro.
Offers applied to field service software
| Offer | A field service example |
|---|---|
| Live question, $19 once | a question such as "what is the best field service software for a small HVAC company", returned as 15 answers within a day of payment |
| Answer Repair, $490 once | the fix behind "what are the best alternatives to ServiceTitan", due 48 elapsed hours after Ready |
| Agency Deadline Audit, $490 per client report | a field service client's ten questions, including "Jobber vs Housecall Pro for a plumbing business, which is better"; findings in 48 hours |
| Fix Sprint, $3,900 ($3,410 after the $490 credit) | six pages written for "which field service software is best for a one person HVAC business" and similar field service needs, tested at day 0 and day 30 |
| Care, $490 a month | outside work on directories and listicles, then review platforms, with monthly field service evidence |
| Program, $5,500 a month | twelve field service pages and buyer-path checks |
Clocks and refunds are in the operating framework; workstreams per offer are in the service model.
Where field service work starts
Reasoned. With 43.9% of field service citations on vendor sites, your own field service pages come first. Review platforms held 6.7% and directories 9.0%; we read the exact field service listing an answer cited before proposing a change. None of this is a measured effect of a change.
Sources
- Field service category record, Absence Index release 2026-09, field service answers captured 22 September 2026, DOI 10.5281/zenodo.22907695.
- Field service rows of our citation bases, source classes, vendor concentration and exclusions, report DOI 10.5281/zenodo.23804758.
- Our pricing and method pages. All sources read 9 November 2026.
Related: field service beside the other categories in industry benchmarks; Google AI Overviews on its own in Google AI Overviews visibility.